Accessing your correct user account is critical. Accessing an incorrect or duplicate account can result in you not having access to your personal data such as discounts, event and course registrations, transaction history and more. ACM members can also access additional information via their correct user account.

If you are unable to login, please choose one of the options below:

1. I am not sure if I have an existing User Account

If you have previously attended one of our events, made an online purchase or have a lapsed ACM membership please do not create a new account. Simply contact us by phone or email so we can assist you in accessing your existing account.

2. I am a current ACM Member but have forgotten my password or have not logged in before

Your username is the email address you provided when you subscribed as an ACM member. If you know your username but can't remember your password, there are two ways you can request a new password:

  • You can click here: an email will be sent to your inbox by the system and you will be able to reset your password by following the recommended steps. Note that this process may take several days to complete
  • Alternatively, the easiest and quickest way to request a new password is to contact us directly on 02 9281 9522

If you have forgotten both your username and password, please contact us on 1300 360 480 so we can help you access your member account.

3. I have an existing User Account but I am unable to log in

Your username is the email address you provided when you created your account. If you know your username but can't remember your password, there are two ways you can request a new password:

  • You can click here: an email will be sent to your inbox by the system and you will be able to reset your password by following the recommended steps. Note that this process may take several days to complete
  • Alternatively, the easiest and quickest way to request a new password is to contact us directly on 1300 360 480

If you have forgotten both your username and password, please contact us on 1300 360 480 so we can help you access your user account.

4. I recently changed my email address

If you have recently changed employers, changed your email address or changed your name please contact us directly on 1300 360 480 to update your email address.